Privacy Policy
At ununamoratavuo, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our profitability analysis services and educational resources.
Information We Collect
We gather information to provide better financial analysis services and educational content. Here's what we typically collect and why we need it:
Personal Information
- Name and contact details when you register for our programs
- Professional background information to tailor our educational content
- Payment information for course enrollment (processed securely through third-party providers)
- Communication preferences and feedback
Technical Information
- Device and browser information for website optimization
- Usage patterns to improve our educational platform
- Cookie data for personalized learning experiences
- IP addresses for security and analytics purposes
Canadian Privacy Compliance
We follow Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act). This means we only collect information that's necessary for our educational services and business operations.
How We Use Your Information
Your information helps us deliver quality education and maintain our service standards. We use it for several key purposes:
- Delivering course materials and tracking your learning progress
- Sending relevant updates about new educational content and program changes
- Providing customer support and responding to your questions
- Improving our curriculum based on student feedback and engagement
- Ensuring platform security and preventing fraudulent activities
- Meeting legal obligations and maintaining business records
We don't sell your personal information to third parties. When we share data, it's only with trusted service providers who help us deliver our educational services.
Data Retention Periods
We keep your information for different periods depending on its purpose and legal requirements:
| Information Type | Retention Period | Reason |
|---|---|---|
| Course enrollment records | 7 years | Educational compliance and certification |
| Payment information | 7 years | Tax and accounting requirements |
| Website analytics | 26 months | Service improvement analysis |
| Marketing communications | Until unsubscribed | Ongoing service updates |
Your Privacy Rights
Under Canadian privacy law, you have several important rights regarding your personal information:
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used.
Correct Information
Ask us to update or correct any inaccurate personal information in our records.
Withdraw Consent
Stop certain types of data processing, though this might affect some services we provide.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements.
Data Portability
Receive your data in a format that allows you to transfer it to another service provider.
File Complaints
Contact the Privacy Commissioner of Canada if you're concerned about our privacy practices.
To exercise any of these rights, contact us using the information below. We'll respond within 30 days of receiving your request.
Data Security Measures
We protect your information through multiple security layers and industry-standard practices:
Technical Safeguards
- Encrypted data transmission using SSL/TLS protocols
- Secure database storage with access controls
- Regular security updates and system monitoring
- Firewall protection and intrusion detection systems
Administrative Controls
- Employee training on privacy and security practices
- Limited access to personal information on a need-to-know basis
- Regular privacy impact assessments
- Incident response procedures for potential data breaches
Breach Notification
If a security incident affects your personal information, we'll notify you and relevant authorities within 72 hours, as required by Canadian privacy law.
Third-Party Services
We work with carefully selected service providers to deliver our educational programs:
- Payment Processors: Stripe and PayPal handle payment transactions securely
- Email Services: Mailchimp manages our educational newsletters and course updates
- Analytics: Google Analytics helps us understand website usage (anonymized data)
- Cloud Storage: AWS provides secure hosting for our learning management system
These providers follow strict privacy standards and can only use your information for the specific services they provide to us. We don't allow them to use your data for their own purposes.
International Data Transfers
While ununamoratavuo operates from Canada, some of our service providers may process data outside Canada. When this happens:
- We ensure adequate privacy protections through contractual agreements
- Data is only transferred to countries with acceptable privacy standards
- Your rights under Canadian privacy law remain protected
- We maintain oversight of how your information is handled internationally
You have the right to know about any international transfers and can contact us for specific details about where your information might be processed.
Cookies and Tracking
Our website uses cookies to enhance your learning experience and improve our services:
Essential Cookies
These are necessary for basic website functionality, including login systems and course progress tracking.
Analytics Cookies
Help us understand how students use our platform so we can make improvements.
Preference Cookies
Remember your settings and preferences for a personalized experience.
You can control cookie settings through your browser, though disabling certain cookies might affect some website features.
Changes to This Policy
We update this privacy policy as needed to reflect changes in our services or legal requirements. When we make significant changes:
- We'll notify active students by email
- Post the updated policy on our website with a new effective date
- Provide a summary of major changes when relevant
- Give you options if new uses of your information require consent
We recommend checking this page periodically, especially before enrolling in new programs or services.
Privacy Questions and Requests
For any privacy-related questions, requests, or concerns, please contact us:
268 Rue Aberdeen #4eme
Sherbrooke, Quebec J1H 1W5
Canada
Phone: +1 (403) 770-9164
We're committed to addressing your privacy concerns promptly and transparently. Most requests are handled within 30 days, though complex matters might take slightly longer.